In order to adapt to the new manners of communication and promotion KLM started using social networks in November of 2010. Once again, the company now reaches for this approach which is being implemented by many other companies at the moment. Research has shown the enormous reach of this approach, but more important are the relationships within Social Network Sites. This makes Social Network campaign a success. A campaign that has been send by a (good) friend is not likely been seen as advertisement. Positive effects on knowledge, attitude en behavior are results of this. Compared to Viral marketing it seems more effective to stimulate redirect-behavior within in a small, but strong qualitative group. In order to let non-Facebook/Hyves users also to participate a general website has been develop. Here the possibility is been provided to make your tile on Facebook or Hyves (for users) or on the website itself.
The campaign is called "Tile & Inspire” and suits perfectly to brand positioning of KLM; which is trustful, inspiring, Dutch and open. As Frank Houben formulates, director Communications & Corporate Identity, 'We connect people all over the world with each other – just like social network sites (Facebook, Hyves etc.). This is an unique opportunity for people to get their photo on an airplane'. Eventually 4000 tiles will be selected and placed on a Boeing 777-200.
The key of the campaign is the active role of the customer within it. Although, it is possible that your tile will not be selected, it still can be shared with the whole world by e-mail, Facebook, Hyves, Twitter. Below you can find a short movie about the campaign.
The campaign is called "Tile & Inspire” and suits perfectly to brand positioning of KLM; which is trustful, inspiring, Dutch and open. As Frank Houben formulates, director Communications & Corporate Identity, 'We connect people all over the world with each other – just like social network sites (Facebook, Hyves etc.). This is an unique opportunity for people to get their photo on an airplane'. Eventually 4000 tiles will be selected and placed on a Boeing 777-200.
The key of the campaign is the active role of the customer within it. Although, it is possible that your tile will not be selected, it still can be shared with the whole world by e-mail, Facebook, Hyves, Twitter. Below you can find a short movie about the campaign.
I really like such approaches, where people are triggered to participate in a fun way and where they can share their creations with their friends and family. People will not recognize that this is a form of advertisement and therefore have a more positive attitude to the message. I think that this is the approach of the future!
Below my own tile !
Below my own tile !